Orders placed after 11:00amPST will be processed the following business day and may take three to five business days for processing.
The rate options are automatically calculated based on your shipping address through FedEx or USPS and are MINIMUM shipping time estimates, and do not include processing time frames. CLAE cannot guarantee delivery times.
Orders have 30 days from the date of purchase to return eligible items for exchange or refund. All footwear must be returned with the original, undamaged, unmarked CLAE shoe box, inside of a separate shipping box.
Please note: Return shipping fees are the customer's responsibility.
Please call us at +1.844.411.2523 Monday - Friday 9:00AM to 4:00PM Pacific Standard Time, or email us at customercare@clae.com with your order number and desired item to return.
We value your privacy and your right to be informed and decide what personal data and how they are used.
If you are a E.U or California resident and would like to request a copy or the deletion of your data in accordance with the E.U General Data Protection Regulation or California Consumer Privacy Act, you can fill out the contact form below and our team will reply in the best delays. If you have any questions regarding our Privacy Policy, please refer to this page.
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