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Shipping Policy

SHIPPING POLICIES


Shipping & Handling:
For your convenience, we offer GROUND, FAST, and FASTER shipping on orders shipped within the continental U.S.

GROUND is our standard 4-7 Business day shipping through United Parcel Service (UPS). APO, FPO, and PO Boxes will be shipped via US Postal Service. P.O. Box delivery will take 4-7 business days LONGER to be received, depending on delivery location.

FAST is our UPS Expedited 3 business day service. On occasion, in very rural areas this service is NOT available. In such cases please allow 4 business days for delivery. Add $12.00 to the cost for Ground.

FASTER is our Express 2 business day service. On occasion, in very rural areas this service is NOT available. In such cases please allow 3 business days for delivery. Add $15.00 to the cost for Ground.

UPS cannot deliver to APO, FPO, P.O. Boxes or anywhere outside the continental U.S. Note: PO Box, APO, FPO are shipped via USPS, therefore, packages will be delayed an additional 2-3 days for shipping.

*Deliveries to ALASKA and HAWAI'I will incur additional charges of $12.00, over our regular rates and take approximately 3-10 business days.

Different Bill To & Ship To: CLAE uses several measures to protect our customers from fraud. One of these measures is to check if the shipping and billing addresses provided during checkout are the same. If these addresses do not match, a customer service representative may contact the cardholder to verify the order legitimacy prior to it being processed. In some cases, this may delay the order processing if we are not able to reach the cardholder immediately.

Undelivered & Refused shipments that are returned to CLAE are subject to return shipping fees.


INTERNATIONAL SHIPPING

International orders take 7 to 21 days to fulfill deliveries. Shipping charges are based on the weight of the item(s) shipped to the country of destination.


DUTIES, CUSTOMS AND VAT

International orders are subject to Duties, Customs and Value Added Taxes. These charges MUST be paid upon receipt of your order. Be sure to verify the additional cost you may incur with the authorities of the country the order is being shipped to.


TAX POLICIES

We are required by State and Federal laws to charge sales tax on products and shipping charges of products shipped to states where we have physical stores: California.